Lyft barraged by new lawsuits from drivers, riders based on assault allegations

“We have no way of knowing how many complaints have been filed against Lyft or the results because Lyft requires both passengers and drivers to file those actions in arbitration, which is necessarily a private process that is very, very infrequently publicized,” said Tracey Cowan, partner at law firm Peiffer Wolf Carr Kane Conway & Wise.